Privacy Policy

Tripotal is a travel technology company headquartered in Dubai, United Arab Emirates. This policy explains how we handle personal information shared with us through the Tripotal website.

We only collect information you choose to give us. When you submit an enquiry, application or community form, we collect your name, email address and any other details you include, such as company, location, role of interest or message content.

We also record limited technical information associated with a submission — such as the time of submission and a short-lived request fingerprint — purely to prevent spam and abuse.

We use the information you provide to respond to your enquiry, route it to the correct Tripotal team, and maintain a record of our correspondence with you. We do not sell your personal information, and we do not use it for automated decision-making.

We process your information because you have chosen to contact us and expect a response, and because we have a legitimate interest in operating and protecting our website. You may withdraw your consent at any time by contacting us.

Your information is shared only within the Tripotal team members responsible for your enquiry, and with the service providers that host our website, database and email delivery. These providers process data on our instructions and are bound by their own confidentiality obligations.

We keep enquiry records for as long as needed to respond and to maintain a reasonable business record, after which they are deleted. You may ask us to delete your record earlier at any time.

Enquiry data is stored in access-controlled systems and transmitted over encrypted connections. No system can be guaranteed to be perfectly secure, but we take reasonable technical and organisational measures to protect the information you share.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also object to our use of it. Write to privacy@tripotal.com and we will respond within a reasonable period.

The Tripotal website uses only the technical storage required for the site to function, together with optional analytics that run solely with your consent. We do not use advertising cookies or third-party tracking profiles on this site, and we do not display a public visitor counter.

Analytics, when accepted, records aggregated page views, sessions, approximate country or city, device category, traffic source and interactions such as form submissions and language changes. You may decline at any time without losing access to any part of the site.

The Tripotal website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

As Tripotal grows, this policy may be updated. Any changes will be published on this page with a revised effective date.